Frequently Asked Questions

Everything you need to know about shopping with Peltz Shoes.

What is the return policy for footwear?

We offer a 30-day return policy for unworn shoes in their original packaging. Please ensure the soles are clean and the box is undamaged to receive a full refund.

How long does shipping usually take?

Standard shipping typically takes 3 to 7 business days. We also offer expedited shipping options at checkout for those who need their new pair sooner.

How do I know if a shoe will fit me correctly?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for athletic shoes and checking specific brand notes for width variations.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and select U.S. territories. We are working on expanding our international shipping capabilities in the near future.

Are the products sold on Peltz Shoes authentic?

Yes, we are an authorized retailer for every brand we carry. All footwear and accessories are 100% authentic and sourced directly from the manufacturers.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.